GE Global Operations
Italian speaking HR Operations Associate

  • Budapest, Hungary
  • Fulltime
  • Advanced
  • Job details
  • Job details
  • Job details
  • Job details
  • Job details

Role Summary/Purpose

To provide professional & proactive HR administration support to the GE businesses as part of the Global Operation HR team in Europe.

Essential Responsibilities

HR Administration (90%)

  • Deal with all customer enquiries in a professional, courteous & timely manner
  • Consistently follow defined HR processes, challenging steps that may not make sense / add value
  • Maintain process documentation in accordance with local labor legislation & Data Privacy regulations
  • Provide and maintain documentation of HR lifecycle and employee lifecycle and other HR processes
  • Maintaining HR Oracle database, ensuring highest standards of completeness, accuracy and compliance with relevant legislationHR and regional Global Operations HR Partnership (10%)
  • Develop a strong working relationship with the GE HR and HR CoE community through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
  • Proactively telephone HR and regional HR CoE partners & customers to ensure timely resolution of transactions
  • Actively seek customer feedback & use it to improve our service offering
  • Deliver on commitments, manage expectations & keep customers informed on progress – taking clear accountability and ownership throughout the process
  • Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements Core KPI’s:
  • Quality & accuracy measures
  • Timeliness of work
  • Feedback from GE employees and managers efficiency, professionalism & helpfulness
  • Feedback from GE HR and regional HR CoE colleagues
  • Compliance & Controllership: zero compliance breach
  • Documentation of processes

  • Qualifications/Requirements

  • Fluency in English and Italian
  • Success in a highly professional Customer Operations or HR Administration role, ideally within a multi-national organisation
  • Experience of working in a fast-paced, customer-oriented environment
  • Ability to prioritise multiple tasks & work to deadlines
  • Comfortable delivering against quantitative and qualitative performance metrics
  • Excellent attention to detail
  • Proven ability to work professionally & proactively with a remote client base
  • Ability to anticipate and resolve challenges
  • Strong IT skills including Excel, Word and Oracle
  • Confidentiality & controllership mindset
  • Supportive and enthusiastic team player

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