GE Global Operations
Lead SAP Automation & Transformation SME

  • Manchester, Mississauga, Wauwatosa, Jacksonville, Budapest, Connecticut, Canada, Hungary, United Kingdom, United States
  • Fulltime
  • Advanced
  • Job details
  • Job details
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  • Job details

Role Summary/Purpose

Join a culture of teamwork and imagination that facilitates customer-focused problem resolution. Significant growth opportunities exist for an experienced high calibre graduate or credit professional to join GE Global Operations. We owe our success and consistent growth to our team of creative problem solvers, clear thinkers and energetic performers who excite and inspire others. We are seeking a dynamic professional who has a passion for excellence and unyielding motivation to succeed.

Essential Responsibilities

Cash Automation & Transformation ProgrammeThe Programme aims to restructure the Cash Application landscape across the GE company. By engaging a cross-functional & cross-business project team, we're looking to create a revised enterprise standard application process directly within the ERP. We will do this by extending the features and functionality of the SAP & Oracle platforms using external vendors to deliver a minimum 80% automated solution. The programme, by design, will facilitate Treasury's review of their banking partner relationships and support the use of process-led bank accounts. Operating directly in the ERP will also derive an increased automation benefit downstream in the R2R & reconciliation process.The Lead Automation & Transformation SME role will deliver across three main areas:

  • As an expert in SAP with respect to the cash application process, you will assume the role of lead consultant & partner in the design phase of each deployment, to ensure the ‘to-be’ state is an optimal & highly automated cash application process in line with Cash Policy obligations.
  • The role holder will lead the set-up, configuration and testing phases of each deployment through a small team of GENPACT resources to ensure the system delivers as per the design phase.
  • The Lead SME will additionally oversee the Configuration & Control resources (GENPACT) post go-live for up to 3 months, before hand-over to the incumbent Operations team.Responsibilities:
  • Lead an assessment of all ‘as-is’ processes to understand the upstream activity (e.g. the billing, treasury / bank account set up teams), and the downstream activity (e.g. the cash accounting teams), to identify the full landscape of bank accounts, roles, responsibilities & interconnectivities across teams and the business.
  • Include in this assessment an understanding of how the cash application team operate the ‘as-is’ process with respect to communication between internal and external stakeholders, e.g. Financial Crime, Collections, Controllership, and identify how that operating model will change once the future state solution is implemented.
  • Ensure the Project Manager has all the identified changes captured on their overarching project plan for execution across the project timeline.
  • Be the primary operational consultant for the development of rules and the configuration of mapping /conversion tables.
  • Lead the GENPACT team of Configuration & Control resources (key users, bank load control, automation mapping) to execute on the creation of the necessary rules and conversion table entries to improve the automation rate.
  • Lead the delivery & implementation of relevant SOPs and desktop procedures for the operations teams at go live. Work with L&D team/GENPACT as required to develop and write the SOPs & the training programmes necessary to enable consistent and standard ERP servicing.
  • Accomplish all your responsibilities in line with GE's compliance and integrity requirements.

  • Qualifications/Requirements

  • Business School Degree or extensive relevant experience.
  • SAP process / user expert…the go-to person for all users. Understands the screens and the keystrokes and how those keystrokes impact other areas/functions.
  • Project management approach to all tasks, with a logical process mindset.
  • Highly organised with effective follow up skills; able to juggle/reschedule conflicting priorities.
  • Strong communication and presentation skills; able to operate at a senior level & across functions.
  • Comfortable to lean into and look for compromise in difficult situations.
  • Good interpersonal skills & an effective collaborator.
  • Flexibility to work across time zones where appropriate.Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website http://www.ukba.homeoffice.gov.uk/visas-immigration/working Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary.Please Note: If being hired to United States location
    - GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

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