GE Digital
Digital Technology Intern

  • Budapest, Hungary
  • Fulltime
  • Advanced
  • Job details
  • Job details
  • Job details
  • Job details
  • Job details

Role Summary/Purpose

The Digital Workplace Solutions (DWS) within CoreTech is responsible for delivering world class end user support.

Essential Responsibilities

In this role, you will support all major functions of the global operational support team with relevant metrics and insight based on various data sources to provide information on the day to day activities to measure the support KPIs. You will work closely with the Quality, Knowledge, and Shift Managers within multiple regions. You will work closely with several levels of the regional Service Desks and other internal teams to manage the service globally to ensure the consistent and the best of class support services to our customers. You will be responsible for identifying improvements to the support process, and drive changes to improve the service quality and the customer experience.

Qualifications/Requirements


• Working towards a Bachelors or Degree in CIS, Computer Engineering, Computer Science, IT Security, ITM, Informatics, Information Science, Information Systems, Information Technology, MIS, Security and Risk Analysis or relevant STEM majors with experience in Software or IT  
• Solves technical challenges through regular application of common design patterns, and identify appropriate patterns for use in problem solving. 
• Effective use of data structures and algorithms. 
• Experience understanding ITIL standards that meets and delivers desired functionality using the technology selected for the project. 
• Leadership experience inside and/or outside the classroom. 
• Excellent written and verbal communication skills and ability to articulate clearly. 
• Contributes to creative solutions and challenges status quo. 
• Proactively learns new tools and identifies opportunities for improvement and promotes their adoption.

Desired Characteristics

#DTR

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